Otuya Nancy Buchi
About Candidate
I am a dedicated and organized Human Resources professional with a foundation in recruitment, employee relations, and administrative support. With a background in laboratory science and recent experience transitioning into HR, I bring a unique combination of analytical thinking and people-centered approaches. I am passionate about building productive teams, supporting organizational goals, and ensuring a positive employee experience.
Location
Education
In Human Resources, we learn how to manage the people side of a business or organization. This includes recruitment and staffing, onboarding, training and development, employee relations, performance management, compensation and benefits, and workplace safety. We also focused on creating a positive work culture, handling conflict, maintaining compliance with employment regulations, and supporting strategic business goals through effective talent management.
I gained a solid understanding of product management fundamentals, including how to identify user needs, define product vision, prioritize features, and manage the product lifecycle from idea to launch. I also learned how to write product requirements, collaborate with cross-functional teams, and use tools like Canva, and Figma to support agile workflows and deliver user-centered products.
Work & Experience
Received, labelled, and analysed over 30% of incoming patient samples, ensuring timely and accurate diagnostic workflows. - Designed and performed laboratory tests according to standardised procedures and quality guidelines. - Assisted in restocking and inventory checks, ensuring zero shortages during active test periods. - Recorded laboratory results with 100% compliance with documentation standards, supporting clinical decisions. - Maintained laboratory equipment and supported inventory management by assisting in ordering supplies. - Ensured strict adherence to safety protocols and hygiene standards within the lab environment.
Greeted and attended to 60+ patients daily, providing a professional and supportive front-desk experience. - Managed front desk operations, including answering phone calls, scheduling appointments and handling customer inquiries - Resolved over 85% ofpatient complaints independently, ensuring timely escalation of complex issues. - Maintained a clean and compliant reception area, contributing to positive feedback from patient satisfaction surveys.
Delivered engaging and student-centred chemistry lessons to senior secondary students, adapting instructional plans to suit diverse learning needs and styles. - Monitored learning and evaluated student performance. - Evaluated student performance through continuous assessments and developed intervention strategies that improved overall academic outcomes. - Maintained accurate academic records, attendance logs, and documentation following school policies and educational standards. - Provided administrative support, including document handling, scheduling, and coordination of school activities, ensuring smooth daily operations.
Portfolio
