Osaro Emmanuella
About Candidate
Warm, energetic, and service-oriented Waitress and Hostess with a proven ability to create a welcoming atmosphere for guests and deliver high-quality customer service in fast-paced hospitality environments. Skilled at managing seating arrangements, taking accurate food and drink orders, resolving guest concerns professionally, and ensuring overall customer satisfaction. Adept at working efficiently under pressure while maintaining a positive attitude and upholding restaurant standards.
Key Responsibilities:
* Greeted guests with a friendly and professional demeanor, managed reservations, and organized seating plans to ensure smooth guest flow.
* Took and served food and beverage orders accurately and efficiently, maintaining excellent knowledge of menu items and specials.
* Handled guest inquiries and complaints calmly and promptly, ensuring a positive dining experience.
* Collaborated with kitchen and bar staff to ensure timely and accurate order delivery.
* Maintained cleanliness and presentation of dining and hostess areas in compliance with hygiene and safety standards.
* Supported team members during peak hours to deliver seamless service.
Location
Education
Work & Experience
- Took customer orders, served meals, and drinks. - Welcomed and guided guests
Took customer orders, served meals, and drinks. Accounted for all items purchased
Assisted in food preparation, ingredient chopping, and maintaining kitchen cleanliness.
Portfolio
